About Xcalibur Services
Doing Great Work – Every Customer, Every Time
Our customers can trust us for all their HVAC needs
This company came about from seeing what the service industry was offering homeowners in the Birmingham area and what we knew homeowners deserved – to have a company that has both the know-how to get the work done AND the gut-level desire to give amazing customer service.
The Golden Rule is one of the driving principles behind everything we do.
Book Online Book OnlineMeet Our Owner, Ben Kayatta
The founder and owner, Ben Kayatta acquired through his service in the United States Marine Corps the skills of critical thinking, multitasking, how to work as a team and the value of solid leadership, integrity, and determination. He has woven these skills and traits into the daily life of the company to produce world-class service and a team that continually seeks mastery in everything it does.
Book Online Book OnlineExperience 5-Star Service
Birmingham’s Leading HVAC, Plumbing, and Electrical Company
Jamie and Loren Allen
⭐⭐⭐⭐⭐ Dalton was fantastic! He came out to my home and quickly got the electricity working again in my daughter’s room. He was prompt, professional, and thorough with his work. I really appreciated how efficiently he got the job done—everything was back up and running in no... Read more
Allison Wotitzky
KC Scott did a great job! He was very professional made us feel good about the work that was needed. Would recommend Excalibur to friends and family!
Jeffery Mann
Never experienced a more disinterested service! Talk hIghly of themselves on the Radio AD, but ABSOLUTELY ZERO Action after on-line booking and phone calls. Heard Nothing. See update!!!! UPDATE : I was called back mis sunder standing one digit off on phone number! I appreciate... Read more
Sam Davis
Had an electrical issue a few weeks back and contacted Xcalibur (and two other companies). They answered all of my questions and got me scheduled very quickly (one of the others never even called me back and the other one gave me a much later schedule date). Xcalibur... Read more
Backus PRC
We’ve been using Xcalibur Service for all our HVAC and plumbing needs, and they are absolutely our go-to company! Today, Drew came out to fix a faucet, and as always, he did an amazing job. Not only is he incredibly skilled, but he's also so friendly and easy to work with. We... Read more
Bonnie Barnett
Austyn, of Xcalibur Services, quoted the replacement of our main level HVAC system last week. His work was thorough and his delivery was clear and complete. We have a challenging situation which did not faze him, nor his boss (the owner of the company). We’re pleased to give... Read more
Eric Stippler
Good morning Ben! This is Eric Stippler. Blake and Tyler and Gary we're punctual, professional, well spoken and friendly! Friendly! The installation had a few hidden challenges (Don't they all?), but they persevered! Dare I say it, their installation is both art and science... Read more
Thomas McCarthy
I have joined the Xcalibur Services VIP Total Homecare Club. There are many benefits to the home owner if you do join and one of the benefits is the total home electrical inspection. I was very impressed with Chad who showed up at our house on time. I like to accompany the... Read more
richard fort
Finally, a company that actually advertised a special and produced a special! When the technician arrived, Oscar He was very professional, approachable, and knowledgeable. The first machine was unable to clear the drain He returned to his vehicle came back with a different... Read more
Rob MacKercher
Our experience with Excalibur Services was very good. Our service technician Daniel showed up as scheduled,, was extremely knowledgeable and took the time to answer all my questions. Parts had to be ordered for one of our outside heat pump condensers. He returned the next day... Read more
Scott Williford
I’ve heard the radio spots for Xcalibur for several years now and keep seeing more and more of their vans. I decided to give them a try and I was very happy with their service. The Technician-Tim was punctual, professional and courteous. He explained everything and didn’t try... Read more
Janice Lucas
Good Morning, I would like share my appreciation for your company, spending a Remarkable Young Man to my residence. Oliver did a GREAT JOB in replacement my new commode . He was polite, knowledgeable, and explained eary detail that he was doing. Every person that I have... Read more
Dave 911
Roy and his partner were AMAZING!!! I've NEVER experienced such great customer care and genuine kindness from anyone in the service industry! From the start, Roy called and said he would be here in 25 minutes. 25 minutes on the dot, he was out front. He asked if I preferred he... Read more
Cordette Camino
I had a plumbing emergency! 2 toilets in the house and neither was working. I called in Friday evening, hoping to have someone come out then or even in the morning. Scheduled for first thing Saturday morning. I was told they'd call when they were on the way. At 1:15 pm... Read more
Al Marron
We called Excaliber services for the sevond visit to repair a circuit breaker electrical problem. Roy and "An" Showed up on time and provided us with a fair estimate to replace the bad circuit breakers on our electrical panel that kept tripping. Roy recommended surge... Read more
Tom McCarthy
Xcalibur Services is highly regarded and I have nothing but good to say about their professionalism, knowledge and friendliness. Isaac is friendly and very knowledgeable. His explanations were very good and he made sure I knew everything he was doing and he kept me in the loop... Read more
Daniel Bachrach
The team that came to my house was very professional and was able to work their way systematically through all of the complicated aspects of the problem we were facing with our water heater due to the variable pressure that residents of Birmingham face. At the end of the day... Read more
Kat H
This service was great. They had someone out to our house the same morning we called! Tony did a great job explaining the process and fixing our issue. He was patient while we got everything approved through our home warranty and was very kind to our toddler who wanted him to... Read more
LORI BUTTON
It was great experience from making appointment to the finished job. Brandon and Oliver and his assistant were so knowledgeable, very well manared, kind and professional. So glad I chose Excalibur for replacing my water heater and will stay with them for any other needs that... Read more
Jonathan Singleton
Jon and his crew at Xcalibur Services came out next day to install my new ac/heat unit. They were very polite and clean. The eta of finish was 4 to 5 hours and they finished in half that time. The work area was left way better than they found it, me and my wife were very... Read more
Brian Johnston
Daniel came out for a maintenance call and was a pleasure to work with. Very polite, professional, knowledgeable, and someone I felt like I could trust his word on. The consultation was very informative and came with lots of pictures and explanations he took of critical areas.... Read more
Dana Masucci
Our water heater (it came with the house) wouldn’t ignite. We called another place that told us it would be a day to get there. Well that day we never heard from them so I called Xcalibur Services. Chris and Amahri were great! They assessed it and we needed a new water heater.... Read more
Derek Benschoter
Wow, what a great experience with XCalibur. Very fast, knowledgeable and kind. KC Scott had been working a 12 hour day when he came out after hours. Highly recommend these guys, they live up to their reputation from the radio ads!
Todd Gothard
The technician who examined our unit was knowledgeable and thorough in providing multiple options for repair or replacement. He was communicative but gave us space and time to make our decision. The installation was scheduled for the next day and the experts who installed our... Read more
Jamie and Loren Allen
⭐⭐⭐⭐⭐ Dalton was fantastic! He came out to my home and quickly got the electricity working again in my daughter’s room. He was prompt, professional, and thorough with his work. I really appreciated how efficiently he got the job done—everything was back up and running in no... Read more
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Xcalibur Services is proud to be a veteran-owned and operated home service company.
Core Purpose
We get to serve local families by ensuring their homes are safe and comfortable. We are thankful to be a part of this mission, and therefore, we strive to do our very best and continue to improve every day.
Core Values
Safety, Service, Integrity, Teamwork
Safety: There is nothing more important than your safety and the safety of our team members. No matter the project, we always strive to do everything in the safest manner possible.
Service: We will always strive to serve you in the best possible way. Constant improvement, growth, and internal development is what makes it possible for us to provide the highest quality service day after day. We have goals and we work toward them.
Integrity: Integrity is defined as doing the right thing even if no one is watching. We serve you to the best of our ability, not because someone is watching, but because it’s the right thing to do. Our reputation in our community is based on credibility, trust, and, most importantly, integrity.
Teamwork: We are a team and therefore, we are strong. We know that together, we are able to achieve a far greater level of work and provide a fuller experience than we can individually. We want to serve you at the highest level, and that’s possible through teamwork.
Join Our Team Today!
We are always looking for quality people to help us on our journey. For more on our Xcalibur Services careers in Birmingham, AL, reach out to us today!